Free Human Support

There’s a national company who is currently offering “Domain + Website + Email For Just $1 /MO” & “Free Human Support.” What did your Grandma always say? “If it sounds too good to be true…”

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Forget that introductory price. (And it is an introductory price.) Companies that offer discounted rates for signing up more than make up the difference in other ways. You aren’t “working the system” by purchasing the service at the discount. You’re being taken advantage of.

You can be sure that these predatory companies will a) raise the rate the next year, b) limit whatever service is provided at the cheaper rate, c) make it difficult to cancel or change service providers at the end of the year, and d) require add-on purchases above the advertised rate, as a condition of the discount. Reviews of their customer service are historically bad.

There are also the Create Your Free Website Today! companies. Here’s a recent testimonial for what we’ll call Company X:

“…when you contact customer support (if that’s what you want to call it), they direct you to FAQ pages that are completely unhelpful. I put up with [Company X] for about 8 months. While the price is great, you get what you definitely get what you pay for – a cheap website. I realized it’s really not worth trying to go super cheap on something as important as my business’s website…”

28176049_sAt ISI, we offer standard hosting packages that include features like text changes and photo swaps. Our clients know what services and pricing they can expect. We work with clients to ensure their sites work the way they want them to.

When you’re ready to deal with some actual, ethical humans, contact ISI.

The humans are in their new office, at 115 Atwood Street, in Office 505.

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